Effective Date: March 25, 2026 | Last Updated: March 25, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Roofing Sales Academy LLC ("RSA," "we," "us," or "our") governing your access to and use of the Roofing Sales Academy website at roofingsalesacademy.ai, the Roofing Sales Academy mobile application on iOS and Android, and all related services (collectively, the "Service").
Please read these Terms carefully before using the Service. By creating an account or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
By accessing or using the Service, you confirm that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.
Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
To access most features of the Service, you must create an account by providing accurate and complete information, including your name and email address. You may also register using Google or Apple sign-in.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at roofingsalesacademy@proton.me if you become aware of any unauthorized use of your account.
You agree to keep your account information current and accurate. RSA reserves the right to suspend or terminate accounts that contain false or misleading information.
Each user may maintain only one account. Creating multiple accounts to circumvent restrictions, abuse the 30-day money-back guarantee, or manipulate the Service is prohibited.
If you join the Service through a team code or organizational affiliation, your account administrator may have access to certain usage data and the ability to manage your subscription. Your use of the Service remains subject to these Terms.
RSA offers the following subscription tiers:
RSA reserves the right to modify subscription pricing at any time. Price changes will not affect your current billing period. We will notify you of any price increase at least 30 days before it takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.
RSA does not offer a free trial. Instead, all new individual and team subscriptions are covered by the 30-day money-back guarantee described in Section 4.4 below. This guarantee provides a risk-free way to evaluate the Service while ensuring only committed users access paid features.
Payments for the mobile app are processed through the Apple App Store (iOS) or Google Play Store (Android). Payments for the website platform are processed through Stripe. All billing is handled by these third-party payment processors, and their respective terms and privacy policies apply.
All subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. The renewal charge will be applied to the payment method on file through your respective app store or payment processor.
You may cancel your subscription at any time:
Cancellation takes effect at the end of the current billing period. You will retain access to paid features until your current period expires.
30-Day Money-Back Guarantee. New individual and team subscribers may request a full refund within thirty (30) days of their first subscription charge if ALL of the following apply: (a) the subscriber actively used the Service during the 30-day window, defined as completing at least ten (10) AI roleplay sessions OR three (3) course modules; (b) the subscriber did not close at least one new roofing sales contract during that same 30-day period; and (c) the subscriber submits the refund request within thirty (30) days of the initial subscription charge.
How to request. Email support@roofingsalesacademy.ai from the email address on your RSA account with the subject line "Refund request" and include your approximate start date and a brief confirmation that you meet the usage criteria above. Refunds are processed within five (5) business days to the original payment method.
App Store and Google Play purchases. Purchases made through Apple IAP or Google Play are first refunded through the respective platform's review process. If the platform declines your refund and you qualify under this guarantee, RSA will reimburse you directly via an alternative method (for example, a Stripe credit or check).
What is not covered. The guarantee does not apply to: (i) subscriptions beyond the initial 30-day window; (ii) subscriptions activated via promotional codes, investor grants, or other comped access; (iii) any renewal charges after the first 30 days; (iv) team subscriptions where the admin has already invited and onboarded reps who have completed onboarding; or (v) requests that RSA reasonably determines constitute fraud, chargeback abuse, or repeated refund-churn.
After the 30-day window. Refund eligibility outside the guarantee window is governed by the policies of Apple or Google for app subscriptions, and is at RSA's sole discretion for website subscriptions processed through Stripe.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
RSA reserves the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting illegal activity to law enforcement.
All content available through the Service, including but not limited to course materials, text, graphics, logos, images, videos, audio, quizzes, data compilations, software, and the overall design and structure of the Service, is the exclusive property of Roofing Sales Academy LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
Content generated by our AI features (including pitch grades, follow-up messages, chat responses, and image edits) is produced using RSA's proprietary prompts, systems, and configurations. RSA retains all rights to the AI systems, prompts, and methodologies used to generate this content. You receive a limited, personal, non-transferable license to use AI-generated outputs for your own professional development and legitimate business purposes only.
Subject to your compliance with these Terms and payment of applicable fees, RSA grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, professional training purposes. This license does not include the right to reproduce, distribute, publicly display, create derivative works from, or commercially exploit any Service content.
"Roofing Sales Academy," the RSA logo, and all related names, logos, and slogans are trademarks of Roofing Sales Academy LLC. You may not use these trademarks without our prior written consent.
You may submit content through the Service, including community chat messages, pitch practice recordings, photos uploaded to the roof visualizer, estimator data, and other inputs ("User Content"). You retain ownership of your User Content.
By submitting User Content, you grant RSA a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, process, and display your User Content solely for the purposes of operating, improving, and promoting the Service. This license continues even if you stop using the Service, but only with respect to User Content that has already been incorporated into aggregate or anonymized data sets.
You represent and warrant that your User Content does not violate any third party's intellectual property rights, privacy rights, or any applicable law, and that you have all rights necessary to grant the license described above.
RSA reserves the right to remove any User Content that violates these Terms or that we find objectionable, without prior notice.
The Service includes AI-powered features such as chat assistance, pitch practice grading, follow-up message generation, speech-to-text transcription, and roof visualization editing. These features use artificial intelligence, including services provided by OpenAI, to generate responses and content.
All AI-generated content is provided for educational and training purposes only. AI outputs do not constitute professional advice of any kind, including but not limited to legal, financial, insurance, construction, engineering, or business advice. You should not rely on AI-generated content as a substitute for professional judgment or expert consultation.
AI-generated content may contain errors, inaccuracies, or incomplete information. RSA does not warrant the accuracy, reliability, or completeness of any AI-generated output. You are solely responsible for evaluating and verifying any information or suggestions provided by AI features before acting on them.
RSA shall not be liable for any loss, damage, or harm arising from your reliance on AI-generated content, including but not limited to lost sales, inaccurate estimates, or improper advice given to homeowners or clients based on AI outputs.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RSA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
RSA does not warrant that:
Any content downloaded from or otherwise obtained through the Service is accessed at your own discretion and risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RSA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF RSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
RSA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO RSA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, RSA's liability shall be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless RSA, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by canceling your subscription (see Section 4.3) and contacting us to request account deletion at roofingsalesacademy@proton.me.
RSA may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, fraudulent or illegal activity, non-payment, or conduct that harms other users or RSA's business interests.
Upon termination:
If your account is terminated by RSA for violation of these Terms, you are not entitled to a refund for any unused portion of your subscription.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be deemed void.
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.
RSA reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you through the Service or by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and RSA regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
The failure of RSA to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by RSA to be effective.
You may not assign or transfer these Terms or your rights under them without RSA's prior written consent. RSA may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
RSA shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including natural disasters, war, terrorism, government actions, pandemics, power failures, internet disruptions, or third-party service outages.
RSA may provide notices to you via email, in-app notification, or by posting on the Service. You may provide notices to RSA by emailing roofingsalesacademy@proton.me.
If you have questions or concerns about these Terms of Service, please contact us:
Roofing Sales Academy LLC
Email: roofingsalesacademy@proton.me
Website: roofingsalesacademy.ai